800.660.8105    |   
Contact Us

For Customer Support, please call 800.660.8105 or email REstudentsupport@kaplan.com.
For Technical Support, please see options below.

Tech Support
Technical Support AvailabilityPhone
8 am – 10 pm ET Monday - Thursday.
8 am – 9 pm ET Friday.
Weekend email support is also available. Requests will be responded to within 24 hours.
Phone: (888) 213-5124
Email: REtechsupport@kaplan.com
Operating System
  • Windows 7
  • Windows Vista
  • Windows XP (SP 2+)
  • Mac OS X 10.1 or higher
Processor
  • At least 500Mhz Intel Pentium/Celeron Family or AMD K6/Athlon/Duron Family or compatible
RAM
  • 256 MB RAM
Connectivity
  • Broadband (cable/DSL/T-1), Download speed 500K +
Display
  • 1024 x 768 minimum